Privacy Policy
How FanScanr AI (operated by Innovation Tek Ltd) collects, processes, secures, and protects public sports analytics data and user information.
Last Updated: August 12, 2026
1Data Controller & Introduction
This Privacy Policy applies to FanScanr AI, an AI-powered football sentiment intelligence platform operated by Innovation Tek Ltd ("Innotek", "we", "us", or "our"), registered in England & Wales (Official Website: innotek.global).
We are committed to respecting data privacy rights under the United Kingdom General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the EU GDPR. This policy explains what information we collect, how it is processed by our Google Cloud AI infrastructure, and what rights you retain as a user.
2Data We Collect & Process
A. Public Supporter Discussions (Sentiment Ingestion)
FanScanr ingests publicly available online fan commentary across Reddit subreddits, YouTube public channels, XenForo supporter forums, Substack blogs, and journalist RSS feeds. We crawl only public commentary to aggregate statistical metrics (Fan Mood Index, topic distribution, emotion classifications, and transfer buzz). We do not collect private messages, hidden forum posts, or non-public personal data.
B. Registered Account Data
When you sign up for FanScanr, we collect:
- Full Name and Email Address
- Encrypted Password Hash (for email/password accounts)
- Google Account ID & Profile Metadata (if using Google OAuth)
- Country & Timezone preferences
- Selected Favorite Premier League Clubs
- Subscription Plan tier (FREE, GOLD, PRO, ADMIN) & Trial Expiration dates
C. Payment & Billing Data
All payment transactions are processed directly by Stripe. FanScanr never stores full credit card numbers or CVV security codes on our servers. We receive only transaction status tokens, customer IDs, and subscription plan states from Stripe.
3AI Processing & Vector Embeddings
Public commentary processed by FanScanr is converted into 768-dimensional AI vector embeddings using Google Gemini 2.5 Flash models hosted on Google Cloud Platform (`europe-west2` region).
Vector embeddings allow our RAG (Retrieval-Augmented Generation) intelligence engine to understand mathematical sentiment semantic similarity without storing identifiable user identities. Your private account details and chat queries are never used to train external public foundation models.
4Legal Basis for Processing (UK GDPR)
- check_circlePerformance of Contract: Processing account registration, authentication, subscription access, and customer support.
- check_circleLegitimate Interests: Aggregating public sports discussions to generate statistical analytics, platform abuse prevention, and service security.
- check_circleLegal Compliance: Retaining financial accounting records required for VAT and corporate tax compliance.
5Third-Party Processors & Security
We store and process data strictly using enterprise-grade cloud providers:
6Cookies, Tracking Technologies & Advertising Disclosures (Google AdSense)
FanScanr AI uses cookies, web beacons, and similar tracking technologies to ensure core application functionality, analyze traffic metrics, and support third-party advertising partners.
A. Google AdSense & Third-Party Advertising Cookies
We partner with third-party vendors, including Google, to serve advertisements on FanScanr AI. In compliance with Google AdSense programme policies and applicable privacy laws, please note:
- Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to this website or other websites across the Internet.
- Google's use of advertising cookies (such as the DoubleClick cookie) enables Google and its partners to serve personalized and non-personalized advertisements to users based on their visits to FanScanr and other digital properties.
- Users may opt out of personalized advertising at any time by visiting Google Ads Settings (adssettings.google.com).
- Alternatively, users can opt out of a third-party vendor's use of cookies for interest-based advertising by visiting the Network Advertising Initiative at aboutads.info/choices or European Interactive Digital Advertising Alliance at youronlinechoices.eu.
B. Categories of Cookies We Use
- Strictly Necessary Cookies: Authentication tokens (JWT), CSRF security tokens, and user preference state.
- Performance & Analytics Cookies: Google Analytics (GA4) and Microsoft Clarity to understand aggregated page performance and traffic flows without storing raw personal identities.
- Advertising & Targeting Cookies: Google AdSense (pub-4460671205283411) cookies to measure ad performance, prevent ad fraud, and display relevant sponsorships.
7Your Data Rights & Deletion
Under UK and EU data protection laws, you possess the following rights regarding your personal data:
- Right of Access: Request a copy of all personal data held about your account.
- Right to Rectification: Update your profile name, country, or password at any time via your Settings Page.
- Right to Erasure (Right to be Forgotten): Request permanent deletion of your FanScanr account and associated preferences.
- Right to Restrict Processing: Request temporary suspension of marketing communications or account data processing.
To exercise any of these rights, contact our Data Protection Officer at privacy@innotek.global.
8Contact & Corporate Office
For questions, concerns, or legal inquiries regarding this Privacy Policy, please reach out to:
Innovation Tek Ltd (Innotek Global)
Attn: Privacy & Data Protection Department
Website: https://innotek.global
Email: privacy@innotek.global
Support: support@fanscanr.ai